Stay One Step Ahead of Fraud with IDCheck
Eagle Federal understands it’s crucial to help protect you from account takeover fraud. That’s why we are working in conjunction with the Shared Branch Network to introduce a new ID proofing measure for in-person visits to Shared Branch locations locally and across the nation. This new fraud prevention measure allows us to make certain it’s YOU trying to access your account, not an imposter.
Effective May 1, 2025, if you have an out-of-state ID and go in person to a Shared Branch location, a teller can now identify and authenticate members through a QR code and one-time passcode using multifactor authentication verification. This additional layer of authentication will be used for Shared Branching transactions only when you have an out-of-state ID.
How It Works:
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Scan the QR code located in the branch or visit coop.org
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Select your credit union’s name from a drop-down list.
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Enter your member number and the last four digits of your social security number.
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Upload a photo of your ID.
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Take a selfie. (Save your validation for an even quicker experience next time.)
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Show your one-time passcode to the teller (passcode is valid for 20 minutes).
If you have any questions, please contact us at 888-281-8485 or email us at contactus@eaglefederal.org